Payment Policy

Last Updated: August 15, 2026

At Furforia, we want your checkout experience to be simple, secure, and convenient. This payment policy explains the payment methods we accept and how payments are processed when you place an order with us.

Accepted Payment Methods

Furforia currently accepts the following major credit and debit card networks:

Visa
Mastercard
Maestro
American Express
JCB
Discover
Diners Club

All available payment methods will be displayed at checkout based on your order and payment eligibility.

Currency

All orders placed through Furforia are processed in U.S. dollars (USD).

If your bank or card issuer uses a different currency, your financial institution may automatically convert the transaction into your local currency. Any currency conversion fees or foreign transaction fees are determined by your bank or card issuer and are not controlled by Furforia.

Payment Authorization

When you place an order, your payment method may be subject to an authorization check by your card issuer or payment provider.

Your order will be processed once the payment has been successfully authorized.

If your payment cannot be authorized or is declined, you may need to use another payment method or contact your bank or card issuer for assistance.

Payment Security

We take the security of your payment information seriously.

Payment information is processed through secure payment infrastructure designed to protect your transaction. Furforia does not store your complete credit or debit card number or security code on our servers.

For your protection, never send your full card number, CVV, PIN, or other sensitive payment information to us by email or phone.

Billing Information

Please make sure that your billing information is accurate and matches the information associated with your payment method.

Incorrect billing details may result in a payment being declined or an order being delayed.

Payment Issues

If your payment is declined, please check that:

Your card details are entered correctly.
Your card has not expired.
Your billing information is accurate.
Your card has sufficient available funds or credit.
Your card issuer allows the transaction.

If the issue continues, please contact your bank or card issuer, or try another available payment method at checkout.

Refunds

If a refund is approved under our Return & Refund Policy, the refund will be issued to your original payment method.

Approved refunds are generally processed within 10 business days after we receive and inspect the returned item. Your bank or card issuer may require additional time to post the refund to your account.

Questions About Payments?

If you have any questions about payment, checkout, or a payment-related issue, our support team is here to help.

Furforia
Email: support@furforia.com
Phone: +1 (626) 657-4015

Furforia—Made for Pets. Loved by Their People.